These terms govern your use of the Salon Nayana website and any enquiries or bookings made with Salon Nayana.
Using this website
You may use this website for lawful, personal and non-commercial purposes. Do not misuse the site, interfere with its operation, attempt unauthorised access, or use its content in a way that infringes our rights or the rights of others.
Appointments and consultations
Appointments are subject to availability and are confirmed only when the relevant Salon Nayana location confirms them. Please provide accurate contact details and let us know promptly if you need to change or cancel an appointment. We may ask for a consultation, patch test, deposit or other reasonable step before certain services.
Services, prices and results
Website information, prices and offers are provided in good faith and may change without notice. The final recommended service, time and price can depend on an in-salon consultation, hair or skin condition, length, previous treatments and products required. Individual results vary; photographs and descriptions are illustrative and do not guarantee a particular result.
Health, safety and aftercare
Please tell our team about relevant allergies, sensitivities, skin or scalp conditions, pregnancy, medication, prior chemical treatments or other information that may affect a service. Follow the aftercare guidance provided. We may decline, postpone or modify a service where we reasonably believe it would not be safe or appropriate.
Payments, changes and offers
Payment is due as communicated by the relevant salon. Cancellation, rescheduling, deposit and refund arrangements may vary by service or promotion and will be explained when you book or at the salon. Promotions are subject to their stated dates, availability and conditions; unless stated otherwise, they cannot be exchanged for cash, combined with other offers or transferred.
Content and liability
The website, Salon Nayana brand, photographs, text and other content are owned by or licensed to us and may not be copied or commercially used without permission. To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website. Nothing in these terms excludes liability that cannot legally be excluded.
Contact and updates
For questions about these terms, contact your nearest salon through our Locations page. We may update these terms from time to time by posting a revised version on this page.